Practice Management

Customer due diligence and risk management and compliance programme

In my previous article, ‘How FICA affects you and your legal practice’ 2019 (Oct) DR 6, I explored the requirements of the legal practitioner’s annual statement on trust accounts required […]

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Adapting to and adopting technology: Future proofing your law firm

In the article by Emmie de Kock ‘Are you building a law firm of the future?’ 2018 (May) DR 20, Ms de Kock highlighted some of the external factors and […]

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How FICA affects you and your legal practice

All legal practitioners practising for their own account are required, in terms of s 84 of the Legal Practice Act 28 of 2014, to hold a valid Fidelity Fund Certificate […]

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KPIs: What are they and how do we use them?

Key Performance Indicators (KPIs) are management measurement tools, values used to determine the state of the business and typically expressed as a number. The word metric is often used in […]

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The importance of the in-house compliance function in a law firm

This article aims, firstly, to highlight the importance of the broad compliance environment in which law firms – as business entities – operate and, secondly, to make the argument that […]

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Client expectations and the professional duties of a legal practitioner

It is trite that legal practice is a service industry. The clients to whom legal services are provided are important stakeholders for the legal practice. In engaging the services of […]

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What is the ‘fees to cash conversion’ and why is it important?

Law firms are businesses, and all businesses rely on money to survive. Retail sales executives know all about sales conversion and managers eagerly track the metrics of a cash conversion […]

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Support services available to legal practitioners

Legal practitioners face multiple challenges and competing (over and above the sometimes conflicting) interests on a daily basis. If not appropriately managed, the process of balancing the various challenges and […]

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Handling of trust money – dealing with the obligations of a trust account legal practitioner

By Rampela Mokoena The promulgation of the Legal Practice Act 28 of 2014 (the Act) and the subsequent South African Legal Practice Council Rules (the Rules) made under the authority […]

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Another six basic universal principles applicable to the conduct of a candidate legal practitioner

In a previous article ‘Five basic universal principles applicable in the conduct of a candidate attorney’ 2018 (Nov) DR 20, we looked at the first five universally applicable conduct principles. […]

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